Processing & Shipping Times I independently run this shop and personally hand-pack every single order. I proudly offer worldwide shipping. Please allow 3 to 5 business days for me to prepare and fulfill your package. Once dispatched, the estimated delivery time is 7 to 10 business days, depending on your region. Please note that customs clearance or unforeseen events may occasionally impact delivery times.

Tracking Your Order Once your package ships, you will receive a confirmation email with a tracking ID. Please allow 3 to 5 business days for the tracking information to update in the carrier's system.

Wrong Address Disclaimer It is your responsibility to ensure the exact shipping address is entered correctly. If you notice an error, please contact me immediately at support@rinleaf.com. I will do my best to update it before your order is dispatched.

Lost or Stolen Packages I am not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier. If your tracking states your package was delivered but you haven't received it, please contact your local carrier directly to file a report. If you need assistance finding their contact information, reach out to me at support@rinleaf.com.