PRIVACY POLICY
Last Updated: July 22, 2026
1. About This Privacy Policy
This Privacy Policy explains how Rinleaf LLC (“Rinleaf,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit rinleaf.com, place an order, contact customer support, subscribe to marketing communications, submit a review, or otherwise use our services.
Rinleaf is operated by Rinleaf LLC, a limited liability company registered in Wyoming, United States.
2. Personal Information We Collect
Depending on how you interact with our store, we may collect the following information:
• Contact information, including your name, email address, phone number, billing address, and shipping address.
• Order information, including the products you purchase, order value, selected currency, shipping method, order history, and return or refund information.
• Account information, if you create a customer account, including your login details and saved preferences.
• Customer support information, including messages, questions, photographs, delivery details, and other information you provide when contacting us.
• Reviews and other content you choose to submit. Reviews may be displayed publicly on our website.
• Device and usage information, including your IP address, browser type, device type, operating system, referring website, pages viewed, and how you interact with our website.
• Marketing information, including your email subscription status, communication preferences, and interactions with our marketing messages.
Payments are processed by authorized third-party payment providers. Rinleaf does not directly receive or store your complete card number, card security code, or online banking password.
3. How We Collect Information
We collect personal information:
• Directly from you when you place an order, create an account, contact us, subscribe to emails, or submit a review.
• Automatically through cookies and similar technologies when you browse our website.
• From service providers that help us operate our store, process payments, deliver orders, prevent fraud, provide analytics, manage reviews, or send communications.
4. How We Use Personal Information
We may use your personal information to:
• Process payments and complete your orders.
• Prepare, ship, track, return, exchange, or refund products.
• Communicate with you about your order or customer service request.
• Maintain and improve our website, products, services, and customer experience.
• Detect, investigate, and prevent fraudulent, unauthorized, or harmful activity.
• Send marketing communications when you have agreed to receive them or when otherwise permitted by applicable law.
• Personalize website content and measure the performance of our marketing.
• Comply with legal, tax, accounting, regulatory, and recordkeeping obligations.
• Protect the rights, safety, and property of Rinleaf, our customers, and others.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies for essential store functions, customer preferences, analytics, performance measurement, and advertising.
Essential cookies help the website function properly, including remembering your shopping cart and completing checkout. Analytics and advertising cookies help us understand how visitors use the website and evaluate our marketing.
Where required, you can manage your choices through our cookie banner or data-sharing opt-out page. You may also control cookies through your browser settings. Blocking certain cookies may affect some website features.
6. How We Share Personal Information
We may share personal information with trusted service providers when necessary to operate our business, including:
• Shopify, which hosts our online store and checkout.
• Payment providers that authorize and process transactions.
• Shipping carriers, fulfillment partners, and customs service providers.
• Email, customer support, review, analytics, advertising, and information technology providers.
• Professional advisers, including accountants, legal advisers, insurers, and fraud-prevention providers.
• Government authorities or other parties when disclosure is required by law or necessary to protect legal rights and prevent fraud.
We may also disclose information as part of a business transaction, such as a merger, financing, reorganization, or sale of business assets.
We do not sell personal information for money. However, the use of certain analytics or advertising services may be considered “selling,” “sharing,” or targeted advertising under some privacy laws. Where applicable, you may opt out through the privacy choices provided on our website.
To learn more about how Shopify processes customer information, please visit:
https://www.shopify.com/legal/privacy/consumers
7. Marketing Communications
If you subscribe to our emails, we may send you product news, tutorials, special offers, and other marketing messages.
You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting support@rinleaf.com.
Unsubscribing from marketing messages will not prevent us from sending essential communications about an existing order, payment, refund, or customer service request.
8. International Data Transfers
Rinleaf is operated from the United States and works with service providers in different countries. Your information may therefore be processed or stored outside your country of residence.
Where required by applicable law, we use appropriate measures designed to protect personal information transferred internationally.
9. Legal Bases for Processing
For customers in the European Economic Area, the United Kingdom, or other regions that require a legal basis, we process personal information based on one or more of the following:
• Performance of a contract, such as processing and delivering your order.
• Compliance with a legal obligation.
• Our legitimate interests in operating, protecting, and improving our business.
• Your consent, including for certain cookies or marketing communications.
You may withdraw your consent at any time, although this will not affect processing that occurred before the withdrawal.
10. Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Please do not send complete payment card details, account passwords, or one-time verification codes through email, social media, or messaging applications.
11. Your Privacy Rights
Depending on where you live, you may have the right to:
• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request a portable copy of your information.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising or data sharing.
• Appeal a decision regarding a privacy request where permitted by law.
We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.
To submit a privacy request, please contact support@rinleaf.com.
12. Children’s Privacy
Our website and services are not directed to children below the minimum age required by applicable law. We do not knowingly collect personal information from children without appropriate authorization.
If you believe a child has provided personal information to us, please contact support@rinleaf.com so we can review and delete it where required.
13. Third-Party Websites
Our website may contain links to third-party websites or services. Rinleaf is not responsible for the privacy, security, or content practices of third parties. Please review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business, services, technology, or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date.
15. Contact Us
If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact:
Rinleaf LLC
Wyoming, United States
Email: support@rinleaf.com
Website: https://rinleaf.com